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Statuspage

Create and manage incidents on your Atlassian Statuspage

To get your API key: Open your Statuspage, click the icon in the top-right corner, select API info, then create an API key.

The Create Incident component creates a new realtime or scheduled incident on your Atlassian Statuspage.

  • Realtime incidents: Create and notify subscribers when an unexpected outage occurs
  • Scheduled maintenance: Schedule maintenance windows with optional reminders and auto-transitions
  • Integration workflows: Create incidents from monitoring alerts or other workflow events
  • Page (required): The Statuspage to create the incident on. Supports expressions for workflow chaining (e.g. {{ $[‘Create Incident’].data.page_id }}).
  • Incident type: Realtime (active incident) or Scheduled (planned maintenance)
  • Name (required): Short title for the incident
  • Body (optional): Initial message shown as the first incident update
  • Status (realtime): investigating, identified, monitoring, or resolved
  • Impact override (realtime): none, minor, major, or critical
  • Components (optional): List of components and their status. Each item has Component ID (supports expressions) and Status (operational, degraded_performance, partial_outage, major_outage, under_maintenance)
  • Scheduled For / Until (scheduled): Start and end time for scheduled maintenance (ISO 8601, e.g. 2026-02-15T02:00)
  • Scheduled timezone (scheduled): Timezone for the scheduled times (default UTC). Output is converted to UTC for the API.
  • Scheduled options (scheduled): Remind prior, auto in-progress, auto completed
  • Deliver notifications (optional): Whether to send notifications for the initial update (default: true)

Returns the full Statuspage Incident object from the API. The payload has structure { type, timestamp, data } where data is the incident. Common expression paths (use $[‘Node Name’].data. as prefix):

  • data.id, data.name, data.status, data.impact
  • data.shortlink — link to the incident
  • data.created_at, data.updated_at
  • data.components — array of affected components
  • data.incident_updates — array of update messages
{
"data": {
"auto_transition_deliver_notifications_at_end": null,
"auto_transition_deliver_notifications_at_start": null,
"auto_transition_to_maintenance_state": null,
"auto_transition_to_operational_state": null,
"components": [
{
"automation_email": "component+example123...",
"created_at": "2026-02-12T10:30:00.000Z",
"description": null,
"group": false,
"group_id": null,
"id": "8kbf7d35c070",
"name": "API",
"only_show_if_degraded": false,
"page_id": "kctbh9vrtdwd",
"position": 1,
"showcase": true,
"start_date": "2026-02-12",
"status": "partial_outage",
"updated_at": "2026-02-12T10:30:00.000Z"
},
{
"automation_email": "component+example456...",
"created_at": "2026-02-12T10:30:00.000Z",
"description": null,
"group": false,
"group_id": null,
"id": "9kbf7d35c071",
"name": "Management Portal",
"only_show_if_degraded": false,
"page_id": "kctbh9vrtdwd",
"position": 2,
"showcase": true,
"start_date": "2026-02-12",
"status": "degraded_performance",
"updated_at": "2026-02-12T10:30:00.000Z"
}
],
"created_at": "2026-02-12T10:30:00.000Z",
"id": "p31zjtct2jer",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": [
{
"code": "8kbf7d35c070",
"name": "API",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "9kbf7d35c071",
"name": "Management Portal",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "We are investigating reports of slow database queries.",
"created_at": "2026-02-12T10:30:00.000Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-12T10:30:00.000Z",
"id": "upd1",
"incident_id": "p31zjtct2jer",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-12T10:30:00.000Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": null,
"name": "Database Connection Issues",
"page_id": "kctbh9vrtdwd",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/p31zjtct2jer",
"status": "investigating",
"updated_at": "2026-02-12T10:30:00.000Z"
},
"timestamp": "2026-02-12T10:30:00.000Z",
"type": "statuspage.incident"
}

The Get Incident component fetches the full details of an existing incident on your Atlassian Statuspage.

  • Incident lookup: Fetch incident details for processing or display
  • Workflow automation: Get incident information to make decisions in workflows
  • Timeline enrichment: Retrieve the incident timeline (incident_updates) for reporting or notifications
  • Status checking: Check incident status before performing actions
  • Page (required): The Statuspage containing the incident. Select from the dropdown, or switch to expression mode for workflow chaining (e.g. {{ $[‘Create Incident’].data.page_id }}).
  • Incident (required): Incident ID to fetch. Supports expressions for workflow chaining (e.g. {{ $[‘Create Incident’].data.id }}).

Returns the full Statuspage Incident object from the API. The payload has structure { type, timestamp, data } where data is the incident. Common expression paths (use $[‘Node Name’].data. as prefix):

  • data.id, data.name, data.status, data.impact
  • data.shortlink — link to the incident
  • data.created_at, data.updated_at, data.resolved_at
  • data.components — array of affected components
  • data.incident_updates — array of update messages (timeline), in API order
{
"data": {
"auto_transition_deliver_notifications_at_end": null,
"auto_transition_deliver_notifications_at_start": null,
"auto_transition_to_maintenance_state": null,
"auto_transition_to_operational_state": null,
"components": [
{
"automation_email": "component+example123...",
"created_at": "2026-02-12T10:30:00.000Z",
"description": null,
"group": false,
"group_id": null,
"id": "8kbf7d35c070",
"name": "API",
"only_show_if_degraded": false,
"page_id": "kctbh9vrtdwd",
"position": 1,
"showcase": true,
"status": "partial_outage",
"updated_at": "2026-02-12T10:30:00.000Z"
}
],
"created_at": "2026-02-12T10:30:00.000Z",
"id": "p31zjtct2jer",
"impact": "major",
"impact_override": "major",
"incident_updates": [
{
"affected_components": null,
"body": "We are investigating reports of slow database queries.",
"created_at": "2026-02-12T10:30:00.000Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-12T10:30:00.000Z",
"id": "upd1",
"incident_id": "p31zjtct2jer",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-12T10:30:00.000Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "8kbf7d35c070",
"name": "API",
"new_status": "degraded_performance",
"old_status": "operational"
}
],
"body": "We have identified the problem and are working on a fix.",
"created_at": "2026-02-12T10:30:00.000Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-12T10:30:00.000Z",
"id": "upd2",
"incident_id": "p31zjtct2jer",
"status": "identified",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-12T10:30:00.000Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-02-12T10:30:00.000Z",
"name": "Database Connection Issues",
"page_id": "kctbh9vrtdwd",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/p31zjtct2jer",
"status": "monitoring",
"updated_at": "2026-02-12T10:30:00.000Z"
},
"timestamp": "2026-02-12T10:30:00.000Z",
"type": "statuspage.incident"
}

The Update Incident component updates an existing incident on your Atlassian Statuspage.

  • Status transitions: Update incident status (e.g. investigating → identified → resolved)
  • Maintenance updates: Transition scheduled maintenance to in progress or completed
  • Integration workflows: Update incidents from monitoring systems or approval workflows
  • Page (required): The Statuspage containing the incident. Select from the dropdown, or switch to expression mode for workflow chaining (e.g. {{ $[‘Create Incident’].data.page_id }}).
  • Incident (required): Incident ID to update. Supports expressions for workflow chaining (e.g. {{ $[‘Create Incident’].data.id }}).
  • Incident type: Realtime or Scheduled — determines which status options are shown. You cannot change an incident’s type.
  • Status (optional): New status. Options depend on incident type: realtime (investigating, identified, monitoring, resolved) or scheduled (scheduled, in progress, verifying, completed)
  • Body (optional): Update message shown as the latest incident update
  • Impact override (optional, realtime only): Override displayed severity (none, maintenance, minor, major, critical)
  • Components (optional): List of components and their status. Each item has Component ID (supports expressions) and Status (operational, degraded_performance, partial_outage, major_outage, under_maintenance)
  • Deliver notifications (optional): Whether to send notifications for this update (default: true)

At least one of Status, Body, Impact override, or Components must be provided.

Returns the full Statuspage Incident object from the API. The payload has structure { type, timestamp, data } where data is the incident. Common expression paths (use $[‘Node Name’].data. as prefix):

  • data.id, data.name, data.status, data.impact
  • data.shortlink — link to the incident
  • data.created_at, data.updated_at
  • data.components — array of affected components
  • data.incident_updates — array of update messages
{
"data": {
"auto_transition_deliver_notifications_at_end": null,
"auto_transition_deliver_notifications_at_start": null,
"auto_transition_to_maintenance_state": null,
"auto_transition_to_operational_state": null,
"components": [
{
"automation_email": "component+example123...",
"created_at": "2026-02-12T10:30:00.000Z",
"description": null,
"group": false,
"group_id": null,
"id": "8kbf7d35c070",
"name": "API",
"only_show_if_degraded": false,
"page_id": "kctbh9vrtdwd",
"position": 1,
"showcase": true,
"start_date": "2026-02-12",
"status": "partial_outage",
"updated_at": "2026-02-12T10:30:00.000Z"
},
{
"automation_email": "component+example456...",
"created_at": "2026-02-12T10:30:00.000Z",
"description": null,
"group": false,
"group_id": null,
"id": "9kbf7d35c071",
"name": "Management Portal",
"only_show_if_degraded": false,
"page_id": "kctbh9vrtdwd",
"position": 2,
"showcase": true,
"start_date": "2026-02-12",
"status": "degraded_performance",
"updated_at": "2026-02-12T10:30:00.000Z"
}
],
"created_at": "2026-02-12T10:30:00.000Z",
"id": "p31zjtct2jer",
"impact": "minor",
"impact_override": "minor",
"incident_updates": [
{
"affected_components": null,
"body": "We're tracking the problem.",
"created_at": "2026-02-12T11:00:00.000Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-12T11:00:00.000Z",
"id": "upd1",
"incident_id": "p31zjtct2jer",
"status": "monitoring",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-12T11:00:00.000Z",
"wants_twitter_update": false
},
{
"affected_components": [
{
"code": "8kbf7d35c070",
"name": "API",
"new_status": "partial_outage",
"old_status": "partial_outage"
},
{
"code": "9kbf7d35c071",
"name": "Management Portal",
"new_status": "degraded_performance",
"old_status": "degraded_performance"
}
],
"body": "There is a problem.",
"created_at": "2026-02-12T10:30:00.000Z",
"custom_tweet": null,
"deliver_notifications": true,
"display_at": "2026-02-12T10:30:00.000Z",
"id": "upd2",
"incident_id": "p31zjtct2jer",
"status": "investigating",
"tweet_id": null,
"twitter_updated_at": null,
"updated_at": "2026-02-12T10:30:00.000Z",
"wants_twitter_update": false
}
],
"metadata": {},
"monitoring_at": "2026-02-12T11:00:00.000Z",
"name": "Database Connection Issues",
"page_id": "kctbh9vrtdwd",
"postmortem_body": null,
"postmortem_body_last_updated_at": null,
"postmortem_ignored": false,
"postmortem_notified_subscribers": false,
"postmortem_notified_twitter": false,
"postmortem_published_at": null,
"reminder_intervals": null,
"resolved_at": null,
"scheduled_auto_completed": false,
"scheduled_auto_in_progress": false,
"scheduled_for": null,
"scheduled_remind_prior": false,
"scheduled_reminded_at": null,
"scheduled_until": null,
"shortlink": "https://stspg.io/p31zjtct2jer",
"status": "monitoring",
"updated_at": "2026-02-12T11:00:00.000Z"
},
"timestamp": "2026-02-12T11:00:00.000Z",
"type": "statuspage.incident"
}