Statuspage
Create and manage incidents on your Atlassian Statuspage
Actions
Section titled “Actions”Instructions
Section titled “Instructions”To get your API key: Open your Statuspage, click the icon in the top-right corner, select API info, then create an API key.
Create Incident
Section titled “Create Incident”The Create Incident component creates a new realtime or scheduled incident on your Atlassian Statuspage.
Use Cases
Section titled “Use Cases”- Realtime incidents: Create and notify subscribers when an unexpected outage occurs
- Scheduled maintenance: Schedule maintenance windows with optional reminders and auto-transitions
- Integration workflows: Create incidents from monitoring alerts or other workflow events
Configuration
Section titled “Configuration”- Page (required): The Statuspage to create the incident on. Supports expressions for workflow chaining (e.g. {{ $[‘Create Incident’].data.page_id }}).
- Incident type: Realtime (active incident) or Scheduled (planned maintenance)
- Name (required): Short title for the incident
- Body (optional): Initial message shown as the first incident update
- Status (realtime): investigating, identified, monitoring, or resolved
- Impact override (realtime): none, minor, major, or critical
- Components (optional): List of components and their status. Each item has Component ID (supports expressions) and Status (operational, degraded_performance, partial_outage, major_outage, under_maintenance)
- Scheduled For / Until (scheduled): Start and end time for scheduled maintenance (ISO 8601, e.g. 2026-02-15T02:00)
- Scheduled timezone (scheduled): Timezone for the scheduled times (default UTC). Output is converted to UTC for the API.
- Scheduled options (scheduled): Remind prior, auto in-progress, auto completed
- Deliver notifications (optional): Whether to send notifications for the initial update (default: true)
Output
Section titled “Output”Returns the full Statuspage Incident object from the API. The payload has structure { type, timestamp, data } where data is the incident. Common expression paths (use $[‘Node Name’].data. as prefix):
- data.id, data.name, data.status, data.impact
- data.shortlink — link to the incident
- data.created_at, data.updated_at
- data.components — array of affected components
- data.incident_updates — array of update messages
Example Output
Section titled “Example Output”{ "data": { "auto_transition_deliver_notifications_at_end": null, "auto_transition_deliver_notifications_at_start": null, "auto_transition_to_maintenance_state": null, "auto_transition_to_operational_state": null, "components": [ { "automation_email": "component+example123...", "created_at": "2026-02-12T10:30:00.000Z", "description": null, "group": false, "group_id": null, "id": "8kbf7d35c070", "name": "API", "only_show_if_degraded": false, "page_id": "kctbh9vrtdwd", "position": 1, "showcase": true, "start_date": "2026-02-12", "status": "partial_outage", "updated_at": "2026-02-12T10:30:00.000Z" }, { "automation_email": "component+example456...", "created_at": "2026-02-12T10:30:00.000Z", "description": null, "group": false, "group_id": null, "id": "9kbf7d35c071", "name": "Management Portal", "only_show_if_degraded": false, "page_id": "kctbh9vrtdwd", "position": 2, "showcase": true, "start_date": "2026-02-12", "status": "degraded_performance", "updated_at": "2026-02-12T10:30:00.000Z" } ], "created_at": "2026-02-12T10:30:00.000Z", "id": "p31zjtct2jer", "impact": "major", "impact_override": "major", "incident_updates": [ { "affected_components": [ { "code": "8kbf7d35c070", "name": "API", "new_status": "partial_outage", "old_status": "partial_outage" }, { "code": "9kbf7d35c071", "name": "Management Portal", "new_status": "degraded_performance", "old_status": "degraded_performance" } ], "body": "We are investigating reports of slow database queries.", "created_at": "2026-02-12T10:30:00.000Z", "custom_tweet": null, "deliver_notifications": true, "display_at": "2026-02-12T10:30:00.000Z", "id": "upd1", "incident_id": "p31zjtct2jer", "status": "investigating", "tweet_id": null, "twitter_updated_at": null, "updated_at": "2026-02-12T10:30:00.000Z", "wants_twitter_update": false } ], "metadata": {}, "monitoring_at": null, "name": "Database Connection Issues", "page_id": "kctbh9vrtdwd", "postmortem_body": null, "postmortem_body_last_updated_at": null, "postmortem_ignored": false, "postmortem_notified_subscribers": false, "postmortem_notified_twitter": false, "postmortem_published_at": null, "reminder_intervals": null, "resolved_at": null, "scheduled_auto_completed": false, "scheduled_auto_in_progress": false, "scheduled_for": null, "scheduled_remind_prior": false, "scheduled_reminded_at": null, "scheduled_until": null, "shortlink": "https://stspg.io/p31zjtct2jer", "status": "investigating", "updated_at": "2026-02-12T10:30:00.000Z" }, "timestamp": "2026-02-12T10:30:00.000Z", "type": "statuspage.incident"}Get Incident
Section titled “Get Incident”The Get Incident component fetches the full details of an existing incident on your Atlassian Statuspage.
Use Cases
Section titled “Use Cases”- Incident lookup: Fetch incident details for processing or display
- Workflow automation: Get incident information to make decisions in workflows
- Timeline enrichment: Retrieve the incident timeline (incident_updates) for reporting or notifications
- Status checking: Check incident status before performing actions
Configuration
Section titled “Configuration”- Page (required): The Statuspage containing the incident. Select from the dropdown, or switch to expression mode for workflow chaining (e.g. {{ $[‘Create Incident’].data.page_id }}).
- Incident (required): Incident ID to fetch. Supports expressions for workflow chaining (e.g. {{ $[‘Create Incident’].data.id }}).
Output
Section titled “Output”Returns the full Statuspage Incident object from the API. The payload has structure { type, timestamp, data } where data is the incident. Common expression paths (use $[‘Node Name’].data. as prefix):
- data.id, data.name, data.status, data.impact
- data.shortlink — link to the incident
- data.created_at, data.updated_at, data.resolved_at
- data.components — array of affected components
- data.incident_updates — array of update messages (timeline), in API order
Example Output
Section titled “Example Output”{ "data": { "auto_transition_deliver_notifications_at_end": null, "auto_transition_deliver_notifications_at_start": null, "auto_transition_to_maintenance_state": null, "auto_transition_to_operational_state": null, "components": [ { "automation_email": "component+example123...", "created_at": "2026-02-12T10:30:00.000Z", "description": null, "group": false, "group_id": null, "id": "8kbf7d35c070", "name": "API", "only_show_if_degraded": false, "page_id": "kctbh9vrtdwd", "position": 1, "showcase": true, "status": "partial_outage", "updated_at": "2026-02-12T10:30:00.000Z" } ], "created_at": "2026-02-12T10:30:00.000Z", "id": "p31zjtct2jer", "impact": "major", "impact_override": "major", "incident_updates": [ { "affected_components": null, "body": "We are investigating reports of slow database queries.", "created_at": "2026-02-12T10:30:00.000Z", "custom_tweet": null, "deliver_notifications": true, "display_at": "2026-02-12T10:30:00.000Z", "id": "upd1", "incident_id": "p31zjtct2jer", "status": "monitoring", "tweet_id": null, "twitter_updated_at": null, "updated_at": "2026-02-12T10:30:00.000Z", "wants_twitter_update": false }, { "affected_components": [ { "code": "8kbf7d35c070", "name": "API", "new_status": "degraded_performance", "old_status": "operational" } ], "body": "We have identified the problem and are working on a fix.", "created_at": "2026-02-12T10:30:00.000Z", "custom_tweet": null, "deliver_notifications": true, "display_at": "2026-02-12T10:30:00.000Z", "id": "upd2", "incident_id": "p31zjtct2jer", "status": "identified", "tweet_id": null, "twitter_updated_at": null, "updated_at": "2026-02-12T10:30:00.000Z", "wants_twitter_update": false } ], "metadata": {}, "monitoring_at": "2026-02-12T10:30:00.000Z", "name": "Database Connection Issues", "page_id": "kctbh9vrtdwd", "postmortem_body": null, "postmortem_body_last_updated_at": null, "postmortem_ignored": false, "postmortem_notified_subscribers": false, "postmortem_notified_twitter": false, "postmortem_published_at": null, "reminder_intervals": null, "resolved_at": null, "scheduled_auto_completed": false, "scheduled_auto_in_progress": false, "scheduled_for": null, "scheduled_remind_prior": false, "scheduled_reminded_at": null, "scheduled_until": null, "shortlink": "https://stspg.io/p31zjtct2jer", "status": "monitoring", "updated_at": "2026-02-12T10:30:00.000Z" }, "timestamp": "2026-02-12T10:30:00.000Z", "type": "statuspage.incident"}Update Incident
Section titled “Update Incident”The Update Incident component updates an existing incident on your Atlassian Statuspage.
Use Cases
Section titled “Use Cases”- Status transitions: Update incident status (e.g. investigating → identified → resolved)
- Maintenance updates: Transition scheduled maintenance to in progress or completed
- Integration workflows: Update incidents from monitoring systems or approval workflows
Configuration
Section titled “Configuration”- Page (required): The Statuspage containing the incident. Select from the dropdown, or switch to expression mode for workflow chaining (e.g. {{ $[‘Create Incident’].data.page_id }}).
- Incident (required): Incident ID to update. Supports expressions for workflow chaining (e.g. {{ $[‘Create Incident’].data.id }}).
- Incident type: Realtime or Scheduled — determines which status options are shown. You cannot change an incident’s type.
- Status (optional): New status. Options depend on incident type: realtime (investigating, identified, monitoring, resolved) or scheduled (scheduled, in progress, verifying, completed)
- Body (optional): Update message shown as the latest incident update
- Impact override (optional, realtime only): Override displayed severity (none, maintenance, minor, major, critical)
- Components (optional): List of components and their status. Each item has Component ID (supports expressions) and Status (operational, degraded_performance, partial_outage, major_outage, under_maintenance)
- Deliver notifications (optional): Whether to send notifications for this update (default: true)
At least one of Status, Body, Impact override, or Components must be provided.
Output
Section titled “Output”Returns the full Statuspage Incident object from the API. The payload has structure { type, timestamp, data } where data is the incident. Common expression paths (use $[‘Node Name’].data. as prefix):
- data.id, data.name, data.status, data.impact
- data.shortlink — link to the incident
- data.created_at, data.updated_at
- data.components — array of affected components
- data.incident_updates — array of update messages
Example Output
Section titled “Example Output”{ "data": { "auto_transition_deliver_notifications_at_end": null, "auto_transition_deliver_notifications_at_start": null, "auto_transition_to_maintenance_state": null, "auto_transition_to_operational_state": null, "components": [ { "automation_email": "component+example123...", "created_at": "2026-02-12T10:30:00.000Z", "description": null, "group": false, "group_id": null, "id": "8kbf7d35c070", "name": "API", "only_show_if_degraded": false, "page_id": "kctbh9vrtdwd", "position": 1, "showcase": true, "start_date": "2026-02-12", "status": "partial_outage", "updated_at": "2026-02-12T10:30:00.000Z" }, { "automation_email": "component+example456...", "created_at": "2026-02-12T10:30:00.000Z", "description": null, "group": false, "group_id": null, "id": "9kbf7d35c071", "name": "Management Portal", "only_show_if_degraded": false, "page_id": "kctbh9vrtdwd", "position": 2, "showcase": true, "start_date": "2026-02-12", "status": "degraded_performance", "updated_at": "2026-02-12T10:30:00.000Z" } ], "created_at": "2026-02-12T10:30:00.000Z", "id": "p31zjtct2jer", "impact": "minor", "impact_override": "minor", "incident_updates": [ { "affected_components": null, "body": "We're tracking the problem.", "created_at": "2026-02-12T11:00:00.000Z", "custom_tweet": null, "deliver_notifications": true, "display_at": "2026-02-12T11:00:00.000Z", "id": "upd1", "incident_id": "p31zjtct2jer", "status": "monitoring", "tweet_id": null, "twitter_updated_at": null, "updated_at": "2026-02-12T11:00:00.000Z", "wants_twitter_update": false }, { "affected_components": [ { "code": "8kbf7d35c070", "name": "API", "new_status": "partial_outage", "old_status": "partial_outage" }, { "code": "9kbf7d35c071", "name": "Management Portal", "new_status": "degraded_performance", "old_status": "degraded_performance" } ], "body": "There is a problem.", "created_at": "2026-02-12T10:30:00.000Z", "custom_tweet": null, "deliver_notifications": true, "display_at": "2026-02-12T10:30:00.000Z", "id": "upd2", "incident_id": "p31zjtct2jer", "status": "investigating", "tweet_id": null, "twitter_updated_at": null, "updated_at": "2026-02-12T10:30:00.000Z", "wants_twitter_update": false } ], "metadata": {}, "monitoring_at": "2026-02-12T11:00:00.000Z", "name": "Database Connection Issues", "page_id": "kctbh9vrtdwd", "postmortem_body": null, "postmortem_body_last_updated_at": null, "postmortem_ignored": false, "postmortem_notified_subscribers": false, "postmortem_notified_twitter": false, "postmortem_published_at": null, "reminder_intervals": null, "resolved_at": null, "scheduled_auto_completed": false, "scheduled_auto_in_progress": false, "scheduled_for": null, "scheduled_remind_prior": false, "scheduled_reminded_at": null, "scheduled_until": null, "shortlink": "https://stspg.io/p31zjtct2jer", "status": "monitoring", "updated_at": "2026-02-12T11:00:00.000Z" }, "timestamp": "2026-02-12T11:00:00.000Z", "type": "statuspage.incident"}